Rockwall, Texas
Generac standby generators in Rockwall, TX, installed and serviced from right next door
Protek Electric is a Generac dealer based in Royse City, a short drive east of Rockwall on I-30. We size, permit, install and maintain Generac home standby generators for Rockwall homes, most of them between 2,000 and 4,000 square feet.
Generac authorized dealer
Generac-certified technician
Licensed electrician, TECL #36588
Based in Royse City
Where we've worked
We've maintained existing generators in The Shores on Lake Ray Hubbard.
Why a Royse City dealer
Why Rockwall homeowners call a dealer from next door
1
Close enough to come back
Our shop is in Royse City, just east on I-30. When a generator shows a warning or a new install needs a follow-up visit, we're minutes away, not across the Metroplex.
2
A certified technician you'll know by name
Chris Salinas, Protek's Generac-certified technician, handles maintenance and repairs. He has already serviced existing generators in Rockwall, including in The Shores.
3
Rockwall permits we've already pulled
We've pulled generator permits with the City of Rockwall. We know what the city asks for and how long it usually takes, so your schedule is realistic from day one.
Permits and timeline
What Rockwall's permit process means for your timeline
Installing the generator doesn't take long. Waiting for the city's permit is usually the longest step, so we plan around it from the first visit.
Built in the 1990s or earlier?
Older electrical equipment is the one thing that adds work
Most Rockwall permits go through without surprises. When there is one, it's usually an older panel or meter base in a home built in the 1990s or before. We check this at the estimate, before the permit is filed, so it doesn't show up as a change halfway through.
1
Estimate and load check
We look at your panel, HVAC, major appliances and gas service, then pick a spot for the generator that meets code and your HOA.
2
HOA approval, if you have one
Many Rockwall HOAs want the generator hidden from the street. We'll help you coordinate the approval. If a fence or screen is needed, your own contractor builds it.
3
City of Rockwall permit
In our experience the city issues generator permits in about 7 to 14 days. For homes inside city limits, this is the longest part of the job.
4
Installation
Concrete pad, generator, transfer switch, electrical and gas connections, done by our licensed crew.
5
Inspection and startup
After the city inspection, we start the generator, test a transfer and show you how it works.
Photo placeholder · Generac generator behind a cedar privacy screen beside a brick Rockwall home
HOAs and placement
Keeping the generator out of sight and your HOA on board
Many Rockwall neighborhoods have an HOA, and the most common rule is that equipment can't be seen from the street. Here's how that usually gets handled, and where we fit in.
Privacy screen or fence
Most HOAs we've worked with accept a privacy fence or screen that hides the generator from the street. Protek doesn't build fences, screens or covers. That's work for your fence contractor, and we'll share the clearances the generator needs so they can plan around it.
Behind the backyard fence
Some HOAs require the generator inside the backyard fence, so no new structure is added. We plan the gas and electrical runs to suit.
We help with the HOA approval
We'll coordinate with you and your HOA: the equipment specs, the planned location and answers to their questions, all before anything is ordered or installed.
Sizing
Sizing a generator for a Rockwall home
Generator size depends on your home, not your zip code. These three things decide it.
2,000–4,000 sq ft
typical Rockwall home
Gas or propane
matched to your home
Load calculation
at every estimate
01
Square footage and HVAC
The Rockwall homes we see run about 2,000 to 4,000 square feet. Air conditioning and other large appliances set the load, and the load sets the generator size.
02
Natural gas or propane
Homes with natural gas service connect to the existing gas line. Homes without it run on a propane tank, which affects placement and fuel planning.
03
What you want backed up
Whole home coverage or essential circuits only. We do a load calculation so the generator isn't undersized or oversized for your home.
Want to compare Generac models and sizes? See Generac sales and installation →
Around Rockwall
Rockwall neighborhoods we know
From established homes near Lake Ray Hubbard to newer neighborhoods off John King Boulevard, here's what we know about each one before adding a generator.
The Shores on Lake Ray Hubbard
Established lakeside neighborhood with custom and brick homes. We've maintained existing generators here.
Stone Creek Estates
Large neighborhood near The Harbor, about 367 acres with homes from several builders.
Gideon Grove
Master-planned neighborhood near Stone Creek. Newer homes like these rarely need panel work before a generator goes in.
Saddle Star Estates
Neighborhood along John King Boulevard with a clubhouse, resort-style pool and trails.
Neighborhood details come from public community and builder information. Ask us about your street.
When the power goes out
What a Rockwall outage looks like with a standby generator
On May 28, 2024, a severe storm left more than 600,000 Oncor customers across North Texas without power, and Oncor told Rockwall-area customers to prepare for extended outages.
The generator senses the outage and starts on its own, whether you're home or not.
The transfer switch moves your home to generator power in seconds.
When utility power is back, it switches back and shuts down by itself.
Source: Blue Ribbon News, May 28, 2024
Power Loss
On Generac Backup
Tap the switch to turn on Generac backup power
Power Loss
On Generac Backup
Tap the switch to see the outage again
Utility power: off. No lights, no AC, no refrigerator, no Wi-Fi, and no way to know how long it will last.
Generator power: on. Lights, AC, refrigerator and Wi-Fi back in about 30 seconds, automatically, while the neighbors wait it out.
Who supplies your power
Oncor or Farmers Electric Cooperative
Rockwall sits in Oncor's service area, and parts of Rockwall County are served by Farmers Electric Cooperative. A standby generator works the same way with either one.
After the install
Maintenance and repairs from the same team
A standby generator needs maintenance once a year or every 100 hours of run time. Chris handles maintenance and warranty repairs for Rockwall customers, and remote monitoring lets us see a fault before you do.
Included with every install
More than the install
Every Generac generator Protek installs comes with remote monitoring and its first maintenance, so you’re covered from day one.
1 year included
Dealer Remote Monitoring
For the first year, we can watch your generator remotely and get ahead of problems before they leave you in the dark.
Alerts when maintenance is due
Remote diagnosis of the unit
Proactive service if an issue comes up
Included with purchase
First maintenance at break-in
Your generator’s first maintenance, at the end of its break-in period, is part of the purchase.
Oil change
Air filter
Spark plugs
Battery check
Do I need a permit to install a generator in Rockwall?
Yes, for homes inside Rockwall city limits. We pull the permit with the City of Rockwall and schedule the inspection. In our experience the permit takes about 7 to 14 days to be issued.
How long does a generator install take in Rockwall, start to finish?
Most of the calendar time is waiting on the city permit. Once it's issued, installation and the city inspection follow, and we start up and test the generator with you.
Will my HOA let me install a generator?
Usually, yes. The most common rule is that it can't be seen from the street. Many HOAs accept a privacy screen or fence around the unit, and some require it to sit behind the backyard fence. Protek doesn't install fences or screens, but we'll help you coordinate the approval with your HOA.
My home was built in the 1990s. Will that cause problems?
It can. Older panels and meter bases are the most common surprise we find in Rockwall. We check your equipment at the estimate and tell you up front if anything needs updating.
Natural gas or propane: which is better for my Rockwall home?
If your home already has natural gas service, the generator usually connects to it. If not, propane works well but needs a tank, which affects placement. We'll go over both at the estimate.
Do you service generators you didn't install?
Yes. In Rockwall we've maintained generators that other companies installed, including in The Shores. We work on air-cooled Generac and Briggs & Stratton home standby generators.
Rockwall FAQ
Rockwall generator questions
Permits, HOAs, older homes and fuel: the questions Rockwall homeowners ask us most.
Rather talk it through?
We're one town over in Royse City. Call and you'll talk to the technician who does the work.
Free generator estimates
Get a generator estimate for your Rockwall home
Tell us a little about your home and what you want backed up. We'll follow up to schedule a visit, check your panel and gas service, and talk through sizing and HOA placement.
1
Request your free estimate
2
Talk through your project with us
3
Schedule your work